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Community Engagement

Community Engagement

3 October 2022

Fall Sun Spot Outage Notice

By |2022-10-03T13:03:42+00:00October 3, 2022|News|

Sun outages occur every year, in Fall and Spring, and last approximately about a week each time. This Fall, sun outages are expected between October 4th and October 14th, 2022. The exact time and duration will vary from channel to channel. This is due to channels being received off different satellites in the arc. Each satellite is affected at a different time as the sun moves across the satellite arc. [...]

19 September 2022

Network Maintenance Window(s) 09/21/22 & 09/22/22 (12:01am-6:00am)

By |2022-09-19T12:03:32+00:00September 19, 2022|Announcements, News|

Service Impacting: YES Maintenance Window(s): 9/21/2022 12:01am-6:00am and 9/22/2022 12:01am-6:00am Outage Duration: 30 Minutes; however, the entire window is reserved for work. Description of Work: Bloomingdale Communications will be performing maintenance to upgrade a core device within the network. Bloomingdale Communications will be performing (2) instances of network maintenance. The maintenance being performed to our network will be service affecting. Customers will experience a brief outage during the network upgrade(s). [...]

3 January 2022

Emergency Broadband Benefit (EBB) Transitions to Affordable Connectivity Program (ACP)

By |2022-01-03T13:07:30+00:00January 3, 2022|Announcements, News|

How do I qualify?https://acpbenefit.org/do-i-qualify/ How do I apply for the benefit?https://acpbenefit.org/how-to-apply/ How do I get the discount applied to my account?Once you've received your approval, contact your internet company. Affordable Connectivity Program (ACP) FAQ If I am already enrolled in the Emergency Broadband Benefit Program, will my discount amount change? Yes, as of March 1, 2022 already enrolled Emergency Broadband Benefit Program participants will incur a reduction in their benefit [...]

30 December 2021

BCI Office(s) Closed to the Public until 1/10/2022

By |2021-12-30T12:04:40+00:00December 30, 2021|Announcements, News|

As of 12/30/2021 Bloomingdale Communications Offices will be closed to the public due to staffing. We apologize for any inconveniences this may cause, however, due to the rise in positive COVID-19 cases, in an attempt to mitigate COVID-19 exposure, it is in the best interest of our organization to have our staff work remotely. Customers can make payments via the drop box, over the phone, online, or by regular U.S.P.S [...]

16 December 2021

2021 Holiday Office Hours of Operation

By |2021-12-16T08:40:49+00:00December 16, 2021|Announcements, News|

From our Family to yours, we would like to wish all of our customers a very Merry Christmas and Happy New Year! Please see our modified hours of operations: Monday 12/27/2021-Office Closed Friday 12/31/2021-Office Open 8:00am-12:00pm Monday 01/03/2021-Office Closed If during this time you need immediate assistance please contact us at (269) 521-7300 as we do have our after hours support team available 24 hours per day, 7 days a [...]

24 November 2021

Happy Thanksgiving

By |2021-11-24T14:06:52+00:00November 24, 2021|Announcements, News|

[ux_image id="9587"] [ux_text text_align="center" text_color="rgb(0,0,0)"] In observance of the Thanksgiving holiday, our offices will be closed Thursday November 25 and Friday November 26, 2021.  Bloomingdale Communications does provide 24 hour support at 269-521-7300.   Happy Thanksgiving from our family to yours!  [/ux_text]

21 October 2021

Annual 12 Days of Christmas

By |2021-10-21T12:41:01+00:00October 21, 2021|Announcements, News|

Bloomingdale Communications is keeping the tradition alive in 2021...the annual 12 Days of Christmas drawings will begin on December 9th, 2021 and go through December 24, 2021. Each business day (Monday through Friday), we will draw one lucky winner. If you are an active, residential, fiber internet, satellite internet, landline phone and/or fiber IPTV Bloomingdale Communication's customers as of December 9, 2021 at 12:01am, you will automatically be entered to [...]

18 May 2021

EBB Program

By |2021-05-18T15:01:30+00:00May 18, 2021|Announcements, News|

What is the Emergency broadband benefit program?https://www.getemergencybroadband.org How do I qualify?https://www.getemergencybroadband.org/do-i-qualify/ How do I apply for the benefit?https://www.getemergencybroadband.org/how-to-apply/ How do I get the discount applied to my account?https://www.getemergencybroadband.org/how-to-apply/ EMERGENCY BROADBAND BENEFIT FAQ •When will my discount start? •After you’ve received formal approval from USAC, it is imperative that you contact Bloomingdale Communications.  Within 72 hours of contacting Bloomingdale Communications with your formal approval, a member of our staff will contact [...]

22 March 2021

Federal Universal Service Fund Fee Increase Notice Effective April 1, 2021

By |2021-03-22T10:50:13+00:00March 22, 2021|Announcements, News|

Dear Bloomingdale Communications Customer, Beginning April 1, 2021 there will be an increase to the Federal Universal Service Fund fee assessed on your Bloomingdale Communications telephone service.   What is the Federal Universal Service Fund Fee? Universal service is money collected from telecommunications companies that is dedicated to fulfilling the goals of universal service programs. Telecommunications companies are required to make universal service contributions under the Telecommunications Act of 1996. USAC [...]

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