16 January 2024

Affordable Connectivity Program (ACP) Wind-Down Announcement-01/16/2024

By |2024-10-07T13:05:17+00:00January 16, 2024|Announcements, News|

Affordable Connectivity Program (ACP)Wind-Down Fact SheetIn 2021, Congress established the Affordable Connectivity Program (ACP) in the Bipartisan Infrastructure Law, appropriating $14.2 billion. The Federal Communications Commission (FCC) was tasked to develop and implement the ACP as well as ACP outreach and awareness activities.As of January 2024, over 22 million households are enrolled and receiving the ACP monthly benefit.For more general information about the ACP, visit GetInternet.gov. What’s happening? Without additional [...]

20 December 2022

Federal Universal Service Fund Fee Increase as of January 3, 2023

By |2022-12-20T11:26:32+00:00December 20, 2022|Announcements, News|

Dear Bloomingdale Communications Customer, Beginning January 3, 2023 there will be an increase to the Federal Universal Service Fund fee assessed on your Bloomingdale Communications telephone service.  The increase is from 28.9% to 32.6%. What is the Federal Universal Service Fund Fee? Universal service is money collected from telecommunications companies that is dedicated to fulfilling the goals of universal service programs. Telecommunications companies are required to make universal service contributions [...]

3 October 2022

Fall Sun Spot Outage Notice

By |2022-10-03T13:03:42+00:00October 3, 2022|News|

Sun outages occur every year, in Fall and Spring, and last approximately about a week each time. This Fall, sun outages are expected between October 4th and October 14th, 2022. The exact time and duration will vary from channel to channel. This is due to channels being received off different satellites in the arc. Each satellite is affected at a different time as the sun moves across the satellite arc. [...]

19 September 2022

Network Maintenance Window(s) 09/21/22 & 09/22/22 (12:01am-6:00am)

By |2022-09-19T12:03:32+00:00September 19, 2022|Announcements, News|

Service Impacting: YES Maintenance Window(s): 9/21/2022 12:01am-6:00am and 9/22/2022 12:01am-6:00am Outage Duration: 30 Minutes; however, the entire window is reserved for work. Description of Work: Bloomingdale Communications will be performing maintenance to upgrade a core device within the network. Bloomingdale Communications will be performing (2) instances of network maintenance. The maintenance being performed to our network will be service affecting. Customers will experience a brief outage during the network upgrade(s). [...]

3 January 2022

Emergency Broadband Benefit (EBB) Transitions to Affordable Connectivity Program (ACP)

By |2022-01-03T13:07:30+00:00January 3, 2022|Announcements, News|

How do I qualify?https://acpbenefit.org/do-i-qualify/ How do I apply for the benefit?https://acpbenefit.org/how-to-apply/ How do I get the discount applied to my account?Once you've received your approval, contact your internet company. Affordable Connectivity Program (ACP) FAQ If I am already enrolled in the Emergency Broadband Benefit Program, will my discount amount change? Yes, as of March 1, 2022 already enrolled Emergency Broadband Benefit Program participants will incur a reduction in their benefit [...]

30 December 2021

BCI Office(s) Closed to the Public until 1/10/2022

By |2021-12-30T12:04:40+00:00December 30, 2021|Announcements, News|

As of 12/30/2021 Bloomingdale Communications Offices will be closed to the public due to staffing. We apologize for any inconveniences this may cause, however, due to the rise in positive COVID-19 cases, in an attempt to mitigate COVID-19 exposure, it is in the best interest of our organization to have our staff work remotely. Customers can make payments via the drop box, over the phone, online, or by regular U.S.P.S [...]

16 December 2021

2021 Holiday Office Hours of Operation

By |2021-12-16T08:40:49+00:00December 16, 2021|Announcements, News|

From our Family to yours, we would like to wish all of our customers a very Merry Christmas and Happy New Year! Please see our modified hours of operations: Monday 12/27/2021-Office Closed Friday 12/31/2021-Office Open 8:00am-12:00pm Monday 01/03/2021-Office Closed If during this time you need immediate assistance please contact us at (269) 521-7300 as we do have our after hours support team available 24 hours per day, 7 days a [...]

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